ONLINE PURCHASES
DOMESTIC
-
Orders from the US receive complimentary standard shipping.
-
All shipments will require a signature for delivery.
-
Orders placed after 4pm EST will be processed the following business day.
- We offer upgraded shipping that will incur a charge.
- Standard: $12.50 or complimentary over $250, 3-4 days
- Express: $35, 2 days
INTERNATIONAL
-
International orders $750 and over receive complimentary standard shipping.
-
All international shipments will be sent via UPS or DHL. Upgraded shipping fees do not guarantee arrival in the specified time as they must be cleared through customs.
-
All shipments will require a signature for delivery.
-
Orders placed after 4pm EST will be processed the following business day.
-
Shipping cost, duties and taxes will be calculated at time of purchase.
ONLINE RETURNS
DOMESTIC
-
Complimentary return labels are provided should an item need to be returned. The label will be provided via our return portal.
-
All returns must adhere to our return policy.
INTERNATIONAL
-
International return fees will be incurred by the customer.
-
For International returns please reach out to info@antidotestyle.com so that we can provide you with customs documentation.
-
Please note that due to customs, some items may take longer to arrive back to the ANT/DOTE facility, and this can delay the timing of the refund.
-
Shipping, duties, and taxes will not be refunded on international returns.
-
All returns must adhere to our return policy.
IN-STORE SHIPPING POLICY
IN-STORE PURCHASES:
-
In store purchases in person, phone orders, and client preorders, will have complimentary shipping to the client’s home.
-
We offer upgraded shipping that will incur a charge:
-
3-Day: $25
-
2nd Day: $35
-
Next Day: $45
-
Next Day Saturday Delivery: $100
-
Consignments will be shipped via OVERNIGHT with a 2nd Day return label. Clients will pay a service fee to partially cover shipping fees for any consignments (fee TBD).
IN-STORE PURCHASE RETURNS:
-
Items purchased in person needing to be returned to ANT/DOTE via any type of shipment method will be at the customer’s discretion. ANT/DOTE does not provide return labels for items purchased in person.
-
Phone orders will have a complimentary ground return label included with the item for all domestic purchases.
-
Any international returns from in person purchases are fully at the customer’s discretion for return shipping.
-
All returns must adhere to our return policy.