Shipping policy
ONLINE PURCHASES
DOMESTIC
- Orders from the US receive complimentary standard shipping over $500.
- All shipments will require a signature for delivery.
- Orders placed after 4pm EST will be processed the following business day.
- We offer upgraded shipping that will incur a charge.
- Standard: $15 or complimentary over $500, 3-4 days
- Express: $45, 2 days
INTERNATIONAL
- International orders $750 and over receive complimentary standard shipping.
- All international shipments will be sent via UPS or DHL. Upgraded shipping fees do not guarantee arrival in the specified time as they must be cleared through customs.
- All shipments will require a signature for delivery.
- Orders placed after 4pm EST will be processed the following business day.
- Shipping cost, duties and taxes will be calculated at time of purchase.
ONLINE RETURNS
DOMESTIC
- Complimentary return labels are provided should an item need to be returned. The label will be provided via our return portal.
- All returns must adhere to our return policy.
INTERNATIONAL
- International return fees will be incurred by the customer.
- For International returns please reach out to info@antidotestyle.com so that we can provide you with customs documentation.
- Please note that due to customs, some items may take longer to arrive back to the ANT/DOTE facility, and this can delay the timing of the refund.
- Shipping, duties, and taxes will not be refunded on international returns.
- All returns must adhere to our return policy.
IN-STORE SHIPPING POLICY
IN-STORE PURCHASES:
- In store purchases in person, phone orders, and client preorders, will have complimentary shipping to the client’s home over $500.
- We offer upgraded shipping that will incur a charge:
- Ground: $15, or complimentary over $500
- 2nd Day: $45
- Next Day Delivery: $100
- Consignments will be shipped via 2 Day Air with a return label. Overnight shipping will incur a cost of $100. Clients will pay a service fee to partially cover shipping fees for any consignments (fee TBD).
IN-STORE PURCHASE RETURNS:
- Items purchased in person needing to be returned to ANT/DOTE via any type of shipment method will be at the customer’s discretion. ANT/DOTE does not provide return labels for items purchased in person.
- Phone orders will have a complimentary ground return label included with the item for all domestic purchases.
- Any international returns from in person purchases are fully at the customer’s discretion for return shipping.
- All returns must adhere to our return policy.